Shipping policy
Shipping Policy
Thank you for supporting our small business — we truly appreciate your patience and trust.
Processing Time
All orders are processed within 2-3 business days. As a small startup, each order is handled with care, and processing times may vary during high-demand periods.
Shipping Times
Once your order has been shipped, estimated delivery times are:
- Domestic (within Canada): 5–10 business days
Please note that these are estimates and delays may occur due to carriers, customs, or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Lost or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If your package is delayed, we recommend contacting the shipping carrier directly.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you have any questions regarding your order, feel free to contact us at wompset@gmail.com. Thank you again for your support!